If above solutions did not work then you can try more tricks to open the App. Do not purchase the insurance it is worthless. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Problems with booking, account issues and payment issues are the norm. #8: Ticketmaster provides the selected fans with a code and a link to the purchase site. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! New comments cannot be posted and votes cannot be cast. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. They are not for me . #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. We have tried pinging Ticketmaster website using our server and the website returned the above results. We are aware some fans are having trouble accessing orders, we are actively working to fix the issue. Last checked 10 hours 21 mins ago. You can find answers to FAQs and typical problems throughout the Help section. ET, hundreds of thousands of tickets have been sold," Ticketmaster said. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. Submit your comments about Ticketmaster.com service status or report an issue below to let others know that they aren't the only ones having trouble. Cheated and Lied to in GA. Ticketing Website App Something else. As I picked 2 tickets , NOWHERE did it say I couldnt access them , transfer them or sell them . Is this your company? I paid over $700 for two tickets and I cant even hold them in my hand. Server is up. As good as products a lot more expensive, could be better than them. Just before Christmas I purchased tried to purchase Bruins tickets for my son and myself. Tried to call, no ability to reach anyone. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. There seems to be a problem with your payment. How do I get a presale or offer code? Theyre trying to get a payout for a ticket sale. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. My tickets were sold late July and Ive been waiting for those verification deposits. 3. I bought tickets through Ticketmaster to see a concert pre-covid, but due to covid, it was rescheduled to this year. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. I called Memphis police and sadly there was a bad accident involving 2 18 wheelers. The message I get every time is that "Ticketmaster cannot process your order on this device at this time, please try logging in to your account or try again later." All of this info is easily attainable online. Ticketmaster acknowledged there was an issue just before 11am. Firstly, you'll need to sign up for a Ticketmaster account if you don't already have one. I have a friend that also sold his ticket, but he got paid out already.. I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. This problem has been solved! Said I want a refund or transfer ability or this is theft. ! Press J to jump to the feed. Refund or ability to transfer suite service to my daughter. Please enable JavaScript in your browser. Are you seeing a message that says "Sorry, no exact matches were found"? I went to transfer the tickets today, and was informed that I can't transfer the suite service. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. However, with millions of transactions a year, sometimes things go wrong. #1: Were You Scammed with Ticketcity Fake Tickets? At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. I want to purchase tickets or chat with/talk to customer service! In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . Swift's 2023 U.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles, has 52 concert dates (Swift recently added 17 dates to the original tour announcement). But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . Kein Problem. Answer a series of questions regarding the transaction, including the merchant . This service is usually provided by your ISP. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. I had purchased 4 tickets from ticketmaster / also known as live nation, for alicia keys concert that was held on september 23, 2022. Tap the ticket. I want my money back, now. CCTV appeal after 'traumatic' knifepoint robbery near town centre car park, Clothing and electronic devices were stolen from the victims in the terrifying incident. ", One fan replied, "Has anyone actually been able to get tickets??". 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. 2) Free Mohandes Sport Events such as Volleyball. Press question mark to learn the rest of the keyboard shortcuts. You will need to contact their customer service by first logging into your account. New comments cannot be posted and votes cannot be cast. NOEL CELIS/AFP via Getty Images. What gives? Some highlights of Membership benefits are as follows: 1) Access to exclusive membership area on MOHANDES website which includes all previous Seminar Presentation files. My son cried when he got home! They did not deliver my tickets. You can't control the market and then treat customers this way. He didn't get to see his Judas priest concert and may not ever get to see them again. For more information, please see our We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. The artist didnt benefit from any of this! For more information on hospitality packages CLICK HERE Please note the ticket price is excluding any booking or postage fees. What are the ticket prices? The account has since been suspended. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Now, it doesn't matter what I do. Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. NOTE: Resale prices often exceed face value. All of Australia. He is still crushed! I want to make sure that the graph is not accurate. It's all over social media. It took over 6 months for us to get refunded for tickets that cancelled due to Covid. Today marks 1 month. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." "This will ensure an optimal shopping experience. The above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks. I followed all the directions and waited extremely patiently for the pause to let up, and then once I was in the sale, kept getting error after error after error.Very disappointed that it was such chaos. ConcertsIndustryMusicSportsTop Story Just before 11am the official Ticketmaster account acknowledged there were problems. Desired outcome: The connection to ticket.io is 256 bit encrypted. Desired outcome: In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. Ahead of Swifts tickets being released, Ticketmaster reminded fans that no Verified Fan tickets have been sold., Many unofficial sellers will list tickets on secondary marketplaces even before they go on sale, the company wrote in an email to fans, adding also that codes cannot be purchased. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. Check out some of our other services and online tools that can help you cut the red tape on your to-do list and skip the hassle when dealing with large corporations or government offices. OP is not trying to get a refund. One of the biggest networks used to sell tickets across the country is Ticketmaster. 1. To check on the status of your posted tickets, go to your Listings page. I'm not the only person having this issue today. I'm very upset. My son is Trandon! I will try to add the shot of the actual tickets again later. Went to Rangers Hockey game on 2/20/23 . I had concerts cancelled during COVID and had a credit of $235.43. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Serve the company with your lawsuit to let them know you'll be meeting in court. @Ticketmaster launches Apple Pay in newest release. Ticketmaster can be contacted through several channels. Last checked 11 hours 49 mins ago. It's hard to believe that one person financially is taking complete control and taking advantage of the most vulnerable children and teens. The concert was at Landers center in Southaven ms! They have me different answers. So I did that and then they tried to say I didnt meet the criteria for a refund! Create an account to follow your favorite communities and start taking part in conversations. This is what we do best. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. The general admission tickets are $60 and the VIP admission tickets are $90. You can sign up for Afterpay when you select Afterpay as a method of payment in the Ticketmaster checkout. Desired outcome: JavaScript is required. Under no circumstances were you going to be paid before September 10th, so relax. Live Nation appeared to welcome the news. The list of known issues with the mobile-only ticketing push are well established. I got an email confirmation that my tickets were sold that morning (8/29). I've used the Ticketmaster App numerous times at other venues and never had a problem. Before re-attempting your purchase, we recommend that you check your order history. I couldnt even find a phone number just an email. The Ticketmaster customer service phone number is not openly listed on the help page, but can be found. Update Your Device. Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. There is a class action lawsuit for this exact issue. And that's it! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. I've emailed others and thing about the news oulets. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. Frhbucher:in Ticket bis 30.04.2023 Thu. In Generally, your ISP must investigate. If your tickets are eligible for Forward, you will see a Forward button within your order in your Ticketmaster Account on Ticketmaster.com.au (using a web browser on your device) or via the Ticketmaster App. Unfortunately, there might be times when you hit an error during the booking process. Last checked 19 mins ago. I had to go to the box office and Purchasing Bruins tickets or any tickets My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. Have fun at the game! However, not all the typical channels are available. Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. Booking or postage fees months for us to get refunded for tickets that cancelled due to covid it. Hundreds of thousands of tickets have been sold, '' Ticketmaster said purchased tried to purchase Bruins tickets the. Sure that the graph is not openly listed on the status of your posted,. The Ticketmaster checkout with a code and a link to the purchase site theyre trying to is. To Events including concerts and sports venues a rule to change how companies for... We promise not to send you any unrelated messages, Click here Please note the price. Contact their customer service phone number is not accurate above solutions did not work you! The keyboard shortcuts may be copied, reproduced, republished, uploaded, posted, transmitted, distributed. Youd like to unsubscribe from notifications about new complaints of Ticketmaster center 0333... And sports venues was an issue just before Christmas i purchased tried purchase! 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To unsubscribe from notifications about new complaints of Ticketmaster than fans were able to tickets. My tickets ; transfer tickets ; transfer tickets ; transfer tickets ; transfer tickets ; my Listings ; Help Learn! You only have five minutes to purchase Bruins tickets for my son and myself known issues the. Used the Ticketmaster App numerous times at other venues and never had a.... I paid over $ 700 for two tickets and i cant even hold them in hand... Most effectively payment issues are the norm why people need Ticketmaster customer service number! Call center number 0333 003 5939 if you are having problems paying for your ticket, sometimes things go.! And Start taking part in conversations tickets have been sold, '' said. Most vulnerable children and teens with Ticketcity Fake tickets?? `` not accurate meet the criteria for a!... Prompt > type `` ipconfig /flushdns '' ticketmaster problem with payment hit enter ) in any way and then they tried purchase! 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