Notice Analytical cookies send information to Google Analytics. Minor surgery (e.g. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Practice365 Privacy Policy Patients can contact Attleborough Surgery at 01953 453166 for appointments. Request repeat medication or managing existing requests. Due to extraordinary circumstances face-to-face appointments may be difficult. Health services you can access online. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Station Road SurgeryStation Road We would also like to use analytical cookies to understand how our site is used and improve user experience. Please allow 2 working days before collecting your prescription. We continue to work to resolve these issues as soon as we can. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Find out about how the NHS self-referral button feature works and who to contact with any questions. We make it easy to register you and your family. Do not submit any queries about your medical condition or medications. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. To check if you have an acute or repeat prescription, go to My record, then select Medicines. NR17 2AF Map. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Select Repeat Medication from the menu, then New medication order. Attleborough Before booking an appointment please follow our triage system to choose the appropriate route for you. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Thank you for your feedback. NR17 2AS Map, Queens Square SurgeryQueens Square Care Quality Commission Inspection Ratings. The NHS App now requires newly registered patients to input an ODS Practice code. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Attleborough NR17 2AF Map. . This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. 82.88% with recommended measurement, out of 2,698 patients. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. If you wish to use this service please complete our Delivery Service form. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. There's more information about prescriptions in your NHS account. You'll be able to collect your medicine in person when it's ready. NR17 2AF Map. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Message your practice. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Attleborough You . Ask your GP surgery how you should let them know when you need your repeat prescription. Using your NHS account. Stay up to date with the latest government guidance. Check with your GP practice to see if they offer the service. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. You can also find out if you are entitled to free prescriptions. order repeat prescriptions. Let us know your preference. Page last reviewed: 21 August 2020 The Account option, which is visible once your name is selected. You can add or change your nominated pharmacy in the. Manage an account on behalf of another patient or relative. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. We do not accept telephone requests for repeat prescriptions. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. order repeat prescriptions. Menu The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Request repeat medication or managing existing requests. Before you make your choice you can read more about our cookie policy. Analytical cookies send information to Google Analytics. We'll be in touch shortly. coughs and colds) can all be treated effectively with help and advice from your pharmacist. We are sorry for the experience you had when trying to contact the Practice by telephone. We've put some small files called cookies on your device to make our site work. Toggle navigation Find-My-Doctor.co.uk. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Before you make your choice you can read more about our cookie policy. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. We are a family general medicine practice. I was hold for over 2 hours, next in line to be answered and got cut off. Attleborough We've put some small files called cookies on your device to make our site work. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. Appointments Consult a clinician, routine appointments, sick notes and more. View more. 84.48% within a recommended level, out of 799 patients. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. This method is quicker and safer and can include any pharmacy of your choice. I cannot find a way to get an appointment. View and share your medical record. If you still need help with using Patient Access, you can visit our Support Centre online. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. We make it easy to register you and your family. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Find out more about online health and prescription services. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. nter a postcode to find a local pharmacy. Attleborough We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy . 56.7% vaccinated, of 1602 eligible people. By continuing to use this site you are agreeing to itsuse of cookies. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. There is an intermittent issue and we are not able to accept new tickets at the moment. Proxy. Total number of prescriptions ordered using an Online Patient Transaction Service. [subject to staffing levels as a result of Coronavirus]. NR17 2AS Map, Queens Square SurgeryQueens Square Flu vaccinations - Aged 65 and over group. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. 2 talking about this. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Receive your test results, get a referral or tell us you've changed your home address. All rights reserved. View and share your medical record. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. This means you can order your medicine when you need it without having to see a GP until your next medicine review. We make it easy to register you and your family. You can add or change your nominated pharmacy in theAccount section of Patient Access. Find out how to renew your repeat prescriptions. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. I believe that I may have an adult umbilical hernia. Analytical cookies send information to Google Analytics. We will use a cookie to save your choice. NR17 2AS. Receive your test results, get a referral or tell us youve changed your home address. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Norfolk For more information, see the dispensary page. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Make a written request using the Practice tear off prescription request slip. NR17 2AF Map, Station Road SurgeryStation Road Send secure messages to your GP. Or they might be able to let you know when it's ready to collect. Some pharmacists also offer other services like diabetes and blood pressure monitoring. Analytical cookies send information to Google Analytics. Manage an account on behalf of another patient or relative. Staff Login, GP Website Design by iatro. They can send your request to a pharmacy. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Attleborough If not, you'll need to order your medicines from your GP surgery each time. By asking your local pharmacist to request on your behalf. In all cases please order your prescriptions at least 2 working days before they are needed. NR17 2AF Map. Cant get through on phone. Attleborough We make it easy to register you and your family. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. Attleborough More than half of GP practices are connected to Patient Access with more joining every day. 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