The baby is not allotted their own carry-on. The cheapest fares for your trip to any destination around the world. Enter your reservation code and last name, and a menu where you can change the date, choose a new flight time, and destination will appear. Travel with ease by adding our Baby Package to your reservation. in order to avoid delays in the process and/or refusal to board. Tiendas. pasajero deber pagar nicamente los impuestos correspondientes, asimismo podr elegir una de las siguientes without any liability for Viva Aerobus. opportunity to deplane from an aircraft that is at the gate or another disembarkation area presta sus Servicios.El Pasajero tiene la obligacin de leer, conocer y observar los Trminos y Condiciones Viva Aerobus is the only low cost airline in Mexico, which prices exclusively include the cost of air transportation counters upon check-in. The Flight Certificate shall not be valid for the payment of taxes of gifts provided by "Viva Aerobus". pieces in a single Flight. Asiento ni franquicia de Equipaje. our Call Center and may only be used on the same scheduled date of your flight, either prior to, or up to 4 (four) hours after the scheduled time of the original flight. Los cargos de productos y/o servicios podrn variar Read En aquellos casos en los que dichos cambios ocurran dentro de Viva Aerobus does not admit Valuables in the Checked-in Baggage, and thus VivaAerobus shall not be responsible Changes of Name or Changes of Itinerary are allowed until the Boarding Pass is printed. Only child seats that are FAA-authorized are allowed onboard Viva Aerobus (VB) flights. Reduced Mobility to and from the bathrooms, to eat or for personal hygiene. VivaAerobus accepts payments by Credit or Debit Cards. equivalente al 25% del precio del boleto o de la proporcin que corresponda a la parte no realizada del but not limited to changes in dates and times. Traveling with babies by plane is not the only option at Viva. consequence of the consumption of said products. Reduced Mobility needs a Support Animal for his/her mobility and/or accompaniment. of a factual report or complaint filed with the Ministry Public, where the theft or loss of the official identification Passengers who have acquired VivaBsico, VivaPlus and VivaSmart who decide to travel only with carry-on baggage may print their Boarding the above. charge that may apply upon requesting the Change in Itinerary. If the Passengers carries with him/her such articles, they may be confiscated if they risk the health and physical integrity of musical players, tablets, portable computers and any similar equipment that uses wireless connection. Mobility are responsible for notifying Viva Aerobus with the proper advance about this situation. form of ground transportation. of medication prior submission of the medical prescription and prior notice to the personnel of Viva Aerobus when checking-in), Viva Aerobus shall not be liable You can also travel with minors between the ages of 2 and 17. www.vivaaerobus.com en la seccin Mi Vuelo ingresando la clave de confirmacin y tendr una vigencia de 90 handles, zippers, loss of locks, external cords, among others. To Passengers and/or their baggage, when pursuant to the applicable standards it is determined that they pose a risk or danger, or else, that the transportation Reduced Mobility that so require it, at the airport of origin and/or destination. 3 star & up. Do not forget their birth certificate or CURP as a form of identification. Mano tendrn derecho a una Indemnizacin equivalente a 80 Unidades de Medida de Actualizacin (UMAs) y por Informacin y Publicidad: El Pasajero tiene derecho a que toda la informacin y publicidad For purposes of the above, "VivaAerobus" shall notify the Passengers by email to the account included by the "Viva Aerobus" is not bound to pay any remuneration whatsoever or to perform any reimbursement to the Passenger https://www.vivaaerobus.com/mx/volar-con-viva/consulta-nuestros-cargos.En caso de llevar Equipaje adems acceder a las opciones y, en el caso, a la indemnizacin aplicable a cancelacin del vuelo: Condiciones de uso: Vlido durante 3 (tres) meses a partir de la fecha de emisin. The container must be of rigid material and specially designed for transportation of Perishables. CO SA-17.2/10. When medical oxygen is necessary throughout the trip. Flex Pass may be purchased through our website, Viva Tiendas or through Certificate. of 55 cm. be subject to the Civil Aviation Act (Ley de Aviacin Civil). Viva Aerobus allows Passengers with Disability and/or Reduced Mobility, if they so required by prescription Failure to include the foregoing shall be liable for the loss and/or damage of such Valuables. Viva Aerobus will coordinate with airport authorities (including terminal facility operators The cheapest prices found with in the last 7 days for return flights were $237 and for one-way flights to for the period specified. of "Viva Aerobus", which expresses a certain monetary value and consists in an alphanumerical combination of 7 (seven) It started operations in 2006 and today it operates the youngest Latin American fleet with 44 Airbus A320 and 4 A321s accordance to the Federal Register Vol. en caso de que el hotel se encontrara fuera de las inmediaciones del aeropuerto, se proporcionar el anticipacin a la salida programada del Vuelo. Viva Aerobus does not provide escort and/or special care services for minors. Sharp or puncturing objects capable of causing a wound. which shall be considered as part of their carry-on baggage without additional cost. de Contacto; sta ser realizada como reembolso mediante una transferencia electrnica, misma que ser Verify that the information indicated in the check-in tag of their Baggage (the Baggage Slip) correspond to their place of origin and destination. Prices and Equipaje Daado: Aquellos Pasajeros que sufran la destruccin o avera de su Equipaje de 4 star & up. personnel of VivaAerobus and/or security personnel of the Airports. Retraso y demora: En caso de retraso imputable a Viva Aerobus nuestros Pasajeros tendrn Demoras superiores a 1hr e inferiores a 2hr por causas imputables a Viva Aerobus, Demoras superiores a 2hr e inferiores a 4hr por causas imputables a Viva Aerobus, Compensacin del 7.5% del precio del Boleto, Demoras superiores a 4hr por causas imputables a Viva Aerobus, Cancelacin de vuelo por causas imputables a Viva Aerobus. Economy. a proof of authenticity (confirm the name on the medication label with a medical prescription). when the delay, deviation, substitution or cancellation of a flight is due to causes that are not directly imputable The Flight Certificate is valid only and exclusively for the purchase of Flights with "Viva Aerobus", up to the monetary Reimbursements: Restitution of the amounts actually paid by the Passengers, whether due or undue, as payment of bookings, Changes in Itinerary are subject to availability of seats, dates and times, as well as to the payment of the corresponding charges. to create a new Flight Certificate nor shall be entitled to claim any reimbursement of any unused residual value. 02 al 05 de febrero 2018, del 16 al 19 de marzo de 2018, del 23 de marzo al 08 de abril 2018, del 27 de To fly with babies under 2 years old, it is important to remember that they must be supervised at all times, and you can only bring one baby per adult. En caso de existir alguna demora o cancelacin imputable a Viva Aerobus, los pasajeros afectados tendrn To fly with babies on Viva, you need to present their birth certificate or CURP. Any service or product offered by VivaAerobus outside the Mexican Republic shall be subject to the provisions in the International Treaties and Conventions where the United Mexican States is a member. 2. is caused by acts or omissions caused directly by VivaAerobus and its personnel. Insofar as the Baggage is subject to inspection and manipulation of institutions and personnel alien to Viva Aerobus, The Base Rate is determined depending on the Flight, the availability and the offer and demand of Seats. availability of such service or accommodation, or to identify the possible limitations in the provision of the air transport service. flight that departs from or arrives at a United States of America airports (US Airports), being USA the only country "Viva Aerobus of the pregnancy status during the Reservation process, as well as notify "Viva Aerobus" staff during check-in process. the same that affects Viva Aerobus and/or any other Passenger, releasing Viva Aerobus from any liability in such regard. una indemnizacin equivalente al 25% del precio del boleto o de la proporcin que corresponda a la parte no (one thousand pesos 00/100 MxCy). guns and staplers, industrial, crossbows, catapults, harpoons and throw guns, or any weapon that that safety or security considerations preclude such service. The Passenger must show up 35 minutes before his/her departure to check-in baggage and 20 minutes prior with its Tarmac Delay Contingency Plan. Web check-in (72 h before) 1. En caso de que el pasajero decida no efectuar el viaje, podr solicitar la devolucin de su boleto, Purchased online, through the Call Center or through a VivaTienda: USD 49.90. Containers must be placed without difficulty in said bag. In case of food for babies onboard the Aircraft, it is not necessary to place these 4. El precio by emotional or psychiatric support animals (Support Animal) without additional cost; provided they are dogs Any ancillary fees charged for optional services that a passenger is unable to use due https://www.toditocash.com/. A VivaAeroBus Airbus A320-200, registration XA-VAJ performing flight VB-518 from Guadalajara (Mexico) to Los Angeles,CA (USA), was climbing out of Aug 24, 2022 Incident A VivaAeroBus Airbus A320-200N, registration XA-VIM performing flight VB-187 from Chicago O'Hare,IL (USA) to Mexico City (Mexico), had taxied to Incident and non-hub airport where the company serves, as well as its regular U.S. Whenever a payment is not reflected in the system of "Viva Aerobus", the Passenger may request "Viva Aerobus" to track such the passenger must indicate in writing the instructions to disconnect the battery from its terminal. Each Passenger according to the Baggage allowance selected upon Booking shall be entitled to the following with regards to Carry-on Baggage: VivaLight: The Passenger may transport 2 (two) pieces of Carry-on Baggage which in the aggregate do not exceed 10 (ten) kilograms with maximum dimensions "Viva Aerobus" may at any time suspend and/or cancel its flights without prior notice to Passengers, being "Viva Aerobus" bound Communications and Transports (Secretara de Comunicaciones y Transportes). B) Indemnizacin: Cualquier indemnizacin deber ser tramitada a travs de nuestro Centro to the time of the required service. Search by: Flight Route Flight number Viva Aerobus operates a fleet of 22 Airbus A320 and two Airbus A320neo aircraft. The fleet is the youngest fleet in both Mexico and the region. Its collection of Airbus models can seat up to 180-186 passengers. 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