Hopefully, there are no parts to be replaced because my budget is just enough for the month. If you have a wireless charger, you can still use that to charge your iPhone. If you see a liquid-detection alert on your iPhone. Dry it with the towel, and let it sit for a few minutes before reinserting it in the slot and putting it back in the phone. This sort of damage is serious and can compromise your whole iPhone. Missing liquid Damage Indicator I have the iPhone 11 Pro Max, I went in to upgrade it at TMobile/Sprint (sprint user), they took my SIM card out to look at the Water Damage Indicator, and told me I was unable to turn in my phone and upgrade since I am missing this indicator. iPhone and most iPod devices that were built after 2006 have built-in Liquid Contact Indicators that will show whether the device has been in contact with water or a liquid containing water. While it is very exciting to watch YouTube videos where people are dunking their iPhones into water, the reality is quite different that YouTube shows. Its a useful tool, but one that flies under the radar, since it is not spoken of as prominently as something like Apple Pay or Hey Siri. provided; every potential issue may involve several factors not detailed in the conversations I was pretty sure they are water resistant (at least that`s what they advertise). If you dropped your iPhone in water (or some other liquid), there are ways to fix it before you rush to Apple. To identify if your device has water damage, review the following: Corrosion, discoloration, or fuzzy growth on the charging set, headset, SIM or memory port. Weve got you covered. Oct 17, 2021 7:46 PM in response to Irakli1202. I've bought a iPhone XS Max, used it in the rain for a mere few seconds. Before attempting anything, make sure that you remove all liquid traces from the iPhone's outer body. In case your phone falls into water or liquid accidentally, water may get into the display screen. This is a user-to-user technical support site operated by Apple, no Apple management is here to read your comments. However, after it ran out of battery and I plugged it in to charge and the phone turned on again the screen started flickering so I turned it off and on when I did this it instantly turned black. ". However, the liquid indicators can be activated due to other factors that are not authentic and do not originate from water damage issues. unfortunately did not get the name of the gal who helped me at the deskbut I just needed someone to help me get my new memory card installed (silly thing did not have a pop-out tray deal, lol). only. OnePlus 11 Review: Ready to Unsettle Flagships again? iPhone XS Max water went in without triggering the water indicators. Most Apple products come equipped with liquid contact indicators (LCI) or water-damage indicators that make it easy to identify the degree of liquid exposure your device has been subject to. (d) Do rice and silica methods really work? Do not force it if the SIM tray will not eject. Dont put your iPhone in a bag of rice. We dont have an Apple store in my area (110 miles away is the closest) so Best Buy is one of the authorized repair places in my area. As for me I really don't care what type of electronic devices you purchase and use, buy whatever meets your needs. I do know the difference between water resistant and waterproof. Once your iPhone is dry, check out our guide on how to clean your iPhone. 1-800-MY-APPLE, or, Water and other liquid damage to iPhone or iPod isn't covered by warranty, Sales and Use a soft cloth to dry the iPhone without moving it around much. Splash, Water, and Dust Resistant Rated IP67 under IEC standard 60529A few days ago I took my iPhone to the Apple Store because the screen was failing , Apple replaced me the screen , I am unsure to know if my iPhone still still maintains water resistance ? If you see one of these alerts, your iPhone has detected liquid in the Lightning port or on the Lightning cable or Lightning accessory. Apple Support is not helpful at all. Place the iPhone on a flat dry surface with the screen facing down. Service for liquid damage to an iPhone or iPod isn't covered by the Apple One-Year Limited Warranty. The liquid sensors are not specific to water damage. Feb 10, 2021 6:19 PM in response to Rob_Kt. The employees there can look it over and figure out what to do next. User profile for user: Morrison and his team are skilled, professional, reliable and affordable! Dont use a hairdryer or other heat source to dry the iPhone. Avoid using your wet phone. If you have had a first-hand experience with a similar situation, where you accidentally dropped your iPhone in water, you can relate to the uncertainty in action it imposes at that instant. The first question that some people have when we mention a water damage indicator on their iPhone is what use they could possibly have for it. Then the phone dries out before you find it again. Since the liquid indicator in iPhone 11 is in the Sim Tray, whether you had the screen replaced or not would not effect the indicator. This is important to know because Apple does not cover liquid damage in its warranty. In this guide, well look at the difference between iPhone XS and XR to help you decide which is right for you. However, while you do that, little do you realize that such actions might cause more harm to your phone than they do any good. Feb 10, 2021 7:51 PM in response to Rob_Kt. Aug 17, 2021 9:49 AM in response to Irakli1202, YES. It's a white or silver strip that turns red when exposed to water. People who have their screens replaced, the indicator normally goes away.. but I have never had a screen replaced on any device Feb 10, 2021 2:15 PM in response to Rob_Kt. The screen is frozen on the Apple logo upon restarting the iPhone. Apple's warranty does not cover water damage, so that one little drop that manages to find its way in may lead to hundreds of dollars less in your bank account. (b) If I dropped my iPhone in water, how does Apple know? You can find the LCI inside the SIM card tray on newer iPhone models. The indicator's color is normally white or silver, but when it contacts water or a liquid containing water, it will turn fully red. Besides, make sure not to plugin any accessory or charge your iPhone for at least 5-6 hours after it has been left to dry. Gears I use: iPhone 13 Pro: https://amzn.to/3i454lH When not writing or spending time with his wife and kids, he can occasionally be found climbing mountains. I suggest you search for your answer on google or youtube plenty of options with a more positive attitude, but it will depend on severity of damage. Feb 10, 2021 1:45 PM in response to QuickTimeKirk. All postings and use of the content on this site are subject to the. Select the data types and click "Start Scan" to load and preview the iPhone items on this computer. While Apple recommends waiting for at least 5 hours before turning your iPhone on, our experts recommend 24 hours. isis Mast, User profile for user: Answer: That depends on what has been damaged. Got the privilege of buying a new iphone 11 pro for $599. Dont dry your iPhone using an external heat source or compressed air. Lend Me Your EarsAgain: A letter from the forgotten wired, Samsung Galaxy Fold 4 Tips and Tricks: Get the Most Out of, How to Use Karabiner Elements to Get More Out of Your Mac, 15 Best Chrome Flags to Get More Out of Chrome [2023], iPhone Sound Recognition: How to make your iPhone recognize, Step 4 Dry out wet iPhone with silica gel or rice. I know theyre doing their job, I didnt fuss. But remember if all else fails, do consider purchasing a new one instead of trying multiple DIY techniques which might end up damaging it further in the end. I am located near both! Carefully remove your SIM card and dry it off. Shine a light into the empty SIM slot and look for a red color (you may need a magnifying glass). You should wait at least 30 minutes before charging your iPhone 11 with a lightning cable, otherwise, you can permanently damage it. The device has been tested to the point that it is relatively intuitive. These are some of the indicators that your iPhone might be facing internal water damage: Your iPhone started suddenly to overheat. The water damage indicator or liquid sensors are in place to signal that liquid has entered the iPhone. It ended up requiring a new logic board, display, & track pad. Surprisingly, water and liquid damage can happen to iPhones on golf courses, at the gym, or even on hikes. DO NOT switch ON the phone at this time as it can damage the internal components, which might be wet still. Each iPhone has a small indicator that tells repair technicians that the phone has received water damage. Choosing a selection results in a full page refresh. I was at the beach and I believe my phone got water damage. In other words, theres no message saying water damage or something to that effect that comes up on your screen. I have never sent my phone for repairs or anything. Are you near an Apple store or an authorized repair facility (Best Buy would be one for example)? If you have a case on your phone, remove it and thoroughly pat-dry the device with a soft, dry cloth. Furthermore, the following iPhones: iPhone 14 series, iPhone 13 series, iPhone 12 series, iPhone SE (2nd generation), iPhone 11 series, iPhone XS, iPhone XS Max, and iPhone XR, are all resistant to accidental spills from liquids like tea, coffee, beer, soda, and juice. If you think it's already too late and your phone has been damaged by water, here's how to check. Now, to ensure there is no liquid left inside the lightning port (charging port), speakers, and microphone, hold the device with the lightning connector facing down and slowly pat the device. If the thin sticker below the serial numbers is red, it means there is water damage inside your iPhone. However, the general consensus turns out to be that turning your phone off is a far better approach than leaving it on. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Great DIY tips on how to make your iphone functional again! To access the Liquid Contact Indicator in an iPhone 11, open your SIM card tray using a paper clip or another long, pointy object. Sorry, I was not trying to admonish you, but you'd be surprised on how many posts we get here where folks don't or feel that Apple is being deceptive about the differences. Apple may provide or recommend responses as a possible solution based on the information Its phone insurance that covers misadventure, and that is what water damage to your iPhone is likely to be considered. Dry your iPhone 11 with a soft, absorbent cloth. However, if it doesnt, you might need to head over to an Apple service provider and have them fix it for you. I have the iPhone 11 Pro Max, I went in to upgrade it at TMobile/Sprint (sprint user), they took my SIM card out to look at the Water Damage Indicator, and told me I was unable to turn in my phone and upgrade since I am missing this indicator. It is for circumstances like this that the water damage indicator was installed. If you followed all the steps until now, things might turn in your favor, and your phone should boot up fine. All product and company names are trademarks of their respective holders. Yesterday, I dropped my phone in about a foot of water for less than ten seconds. If you charge your iPhonewhile the Lightning port is wet, the pins on the Lightning port or the cable can corrode and cause permanent damage or stop functioning, causing connectivity issues for your iPhone or accessory. For many cases according to a former Apple Genius Bar, most water damages do not have to occur due to dropping iPhone 11 in water. The odds are fair that this process will have worked. Is it fixable issue? You'll need to remove the SIM card tray to see it. Let the phone stay covered overnight with rice. If you see red that's bad. Please create account/login through {{ customer_email }} email. Although, when stacked against each other, silica gel proves to be better at absorbing moisture than rice, which is why we recommend putting your wet phone into uncooked rice for a longer period than keeping it with silica gel to absorb all the moisture. 1. Water somehow leaked into my "water resistant" iPhone 11 which is supposed to be able to withstand up to 6.5 feet of water for up to 30 minutes. It might take up to 24 hours to fully dry. Aug 17, 2021 9:45 AM in response to Irakli1202. 5. After at least 30 minutes, try charging with a Lightning cable or connecting a Lightning accessory. This will let you know if water was able to get inside your iPhone. Check the LCI colour, it will tell you whether your iPhone has water damage or not. HOT-SELLING CATEGORY:Cheap iPhones, Refurbished iPad,iPhone 12 Pro Max Refurbished. 1. If the thin sticker below the serial numbers is red, it means there is water damage inside your iPhone. Press the space key then arrow keys to make a selection. Qwikfone.com is an independent service company and in no way affiliated with any of the brands. Contact the manufacturer. We promise not to spam your inbox. A Simple Guide, The Best Portable Speakers For Any Budget, Amazon Announces New Echo Show Speakers With Better Cameras. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. CPR is a third-party repair company and is not affiliated with Apple. Remove the SIM card from the slot using a SIM card removal tool or a straightened paperclip. Follow these steps to fix a water-damaged iPhone screen: Some companies will buy water-damaged iPhones from you so they can be recycled responsibly or parts salvaged. Liquid damage to iPhone or iPod isn't covered by warranty - http://support.apple.com/HT204104 - "iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside." Take it to a Genius Bar for evaluation but be prepared to pay for out-of warranty repair (reduced cost it you have Applecare). Once done, make sure everything is installed properly and back in place. If liquid damages an iPhone or iPod (for example, coffee or a soft drink), the service for the liquid damage isn't covered by the Apple One-Year Limited Warranty, but you may have rights under consumer law. These individuals feel that if their iPhone gets dropped in a puddle or gets rained on, then the water damage should be obvious, in which case an indicator should be rendered unnecessary. Looks like no ones replied in a while. 2010-2023 Buyback Boss. In this case, you can first pat dry the device to get rid of water on its surface and ports and then leave it in a dry and open space with good airflow to let it dry itself. Ready to buy your new iPhone X? You can try again to charge or connect a Lightning accessory throughout this period. If you have an early model of the iPhone, then there are actually two indicators. Went indoors, the device shut down, took it to an apple authorised recommended service centre and water was found inside, indicators are still intact and did not change color. I dont think they had any idea what they were talking about. My CPR experience was Fantastic! There is a reason why water damage voids most warranties. Read here to learn why its happening and how to troubleshoot to get more battery faster for your iPhone. Always use dry and moisture-free containers/packets to soak water out of iPhone using rice or silica gel. This is why it is important to get a professional to deal with this water damage even if it means it will cost you money, the cost would be little compared to the whole iPhone price if you lost it and had to replace it. This is also known as water damage guide. Ive never had Sprint open it either. If the spot has turned red, that is the phones way of telling you that it believes water damage has occurred. Charging not available: Appears if you connectyour iPhone to a charger and liquid is detected. On older models of the iPhone (4s and earlier), you'll find LCIs in the headphone jack, charging port, or both. You can tell if your iPhone has water damage by removing the SIM tray and looking for a red color inside the SIM card slot. In case you are wondering how to know if your iPhone is dry. How To Speed Up Your Charging, App Store Not Working On Your iPhone? And there are places that will remove just the indicator. Tilt the ports of your phone down to ease water out of them. After at least30 minutes, try charging with a Lightning cable or connecting a Lightning accessory. The problem with water is that it gets EVERYWHERE. You will find the SIM card slot on the lower right-hand side of the phone. Use a soft towel. Much like silica gel, rice is another absorbent substance that absorbs moisture. If a single raindrop hits that area of the phone, that probably wont be enough to set it off. Never plug a charger into your wet iPhone. That can be frustrating! If you cant manage a bag or a pouch, you can use a plastic container, fill it with silica gel packets/sachets, and put your iPhone in it. I think I would just look for an iPhone repair shop instead to be sure because I spilled hot coffee on it this morning. That could be dangerous. An iPhone 11 Pro is now supposedly resistant in up to four meters of water for 30 minutes, compared to two meters for 30 minutes with an iPhone XS. To start the conversation again, simply 1.6K 445K views 3 years ago Let's have a look at how to tell if your iPhone X, iPhone XS or iPhone 11 has been water damaged by looking at the water damage indicator sticker. I have fixed water damaged iPhone before years ago. Thank you! If your phone has water moisture or the like,. Thanks for reply. See how you can check for water damage on the iPhone X / XS / XS Max. If your iPhone has been subject to extended exposure to water, and you performed all the earlier steps to fix it, but the speakers still sound muffled, these two solutions should help you eject the remaining liquid out of the speakers. Do not insert a sharp, foreign object in your phones port or speakers in an attempt to get rid of water or moisture. Tilt the ports of your phone down to ease water out of them. Now, here's how to check for a water-damaged phone: Take a paperclip or the SIM-eject tool that comes with your iPhone. If you find that your iPhone's LCI is any shade of red, deep or light, which indicates water damage, don't get any ideas on how to cover it up in order not to lose warranty coverage. Most iPhone andiPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside. Give your iPhone time to dry. Refunds. While you had it out in this barely sprinkle obviously water did get inside the iPhone and your display unit failed since water and electricity don't play well together. If your iPhone has been damaged by water, it might be time to upgrade to a newer model. worth wasting more money to try get it fixed? In addition to buying a few specialist tools, you need to get some 90% isopropyl alcohol to soak your damaged parts. (e) Can I attempt a DIY water damage repair? I suspect the T-Mobile people don't know what they were looking for. so my advice is the cop for a new iPhone. Some repairs are easy while others maybe difficult. If you have an iPhone 6 or a newer model, the LCI is located in the SIM card slot. Click "Start Scan" to scan the iTunes backup file. Getting water out of the lightning port and speakers can be difficult. So heres how you can fix your wet iPhone if Apples recommended way does not help or if your device has been exposed to liquid for long. Once the phone seems to be completely dry, remove it from the rice bag and try turning it on. Feb 10, 2021 6:46 PM in response to lobsterghost1. iPhone 14 Pro MaxiPhone 14 ProiPhone 14 PlusiPhone 14iPhone 13 Pro MaxiPhone 13 MiniiPhone 13 ProiPhone 13 Due to factors beyond the control of ITJungles, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Anything I can do? Water and other liquid damage to iPhone or iPod isn't covered by warranty, Externally visible Liquid Contact Indicator location, iPhone 8, iPhone 8 Plus, iPhone SE (2nd and 3rd generation), iPhone 6,iPhone 6 Plus,iPhone 6s, iPhone 6s Plus, iPhone 5, iPhone 5C, iPhone 5s, iPhone SE. An LCI will activate when it contacts water or a liquid containing water. (g) Will your iPhone be covered under warranty if its LCI is still white? So, once you give a vigorous shake to your iPhone and pat-dry it, power it down. For this method, take a container or bag and fill it with uncooked rice. Do not disassemble the iPhone yourself unless you have experience doing it, as that might damage the device further and render it completely irrevocable. Learn about your iPhone storage options in this guide. Be sure to check support forum site for whatever phone you are considering buying to see if they are problem free prior to purchase. If the LCI sticker is red it indicates the phone has been in contact with water. As we mentioned initially, whether you should switch off the iPhone or keep it as it is, is a dilemma that strikes you the moment you drop your phone into the water. It can get rid of dampness in the air, making it an ideal desiccant for storing any products that are prone to mold or mildew. Although you shouldnt charge your iPhone when its wet, you might need to in an emergency. Where the water damage indicator is located on your iPhone is going to depend on which generation of the device you have. Despite the iPhone 11s strong water resistance rating, the device is not waterproof. How much the repairs or the new phone will cost is going to depend on whether the device was still under warranty, and also whether you have insurance for it. Read our guide and learn how to fix this issue and keep your iPhone apps running smooth. However, you can use it to dry out a wet iPhone as well. Ive always traded my old phone for the new phone and never once have they looked inside where the SIM card it. Dry rice is indeed better than leaving the phone under direct sunlight or shade since the moisture inside cant be absorbed. Dont worry, we have the solution for you to repair your speaker and iphone! In case it does, congrats, youve managed to fix your phone. Maybe in the future, they will come up with a more obvious way of letting you know that your device has been exposed to moisture. Thank you! Cover it up with plenty of uncooked rice. Alternatively, it also recommends placing the device in front of a (cool) fan to dry off excess water and moisture on the surface. Depending on what liquid you dropped your iPhone into and the extent of exposure, you can use different solutions to get it out of your device. That means the phone's Liquid Contact Indicator (LCI) has been activated and that water or another liquid (looking at you, coffee) did get into the phone, likely damaging it. Copyright 2023 Apple Inc. All rights reserved. The liquid Contact indicator is not 100% accurate. Place your device screen facing down in the bowl. If so, take it to them and have them verify if the sensor is really missing or if T-Mobile didnt know what they were talking about. App store not working on your iPhone? I am rotating off all my 4 apple phones my 3 ipads, my macbook, my macbook air, my watch, and my air pods. 4. Now, carefully put your phone into the container/packet such that it is entirely covered in rice. Of course, these steps also apply to the other scenario where your device came in contact with water. As strange as it may sound, you can use uncooked dry rice to dry out a wet iPhone. CPR is proud to offer free, no-commitment estimates on all iPhone 11 repairs. All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Let it sit for 24-48 hours. For now, though, the most likely way youll be able to tell that your iPhone has been damaged by liquid is if you actually saw it happen. The mechanics of the water damage indicator on your iPhone are simple enough. Even if youve tried everything and you think your device is beyond repair, theres still hope. Use a flashlight to help you see inside the port. The advice above to take your phone to your Apple Store or Apple Authorized Service provide would be the best move. A phone repair company took it out when fixing my screen. An LCI will activate when it contacts water or a liquid containing water. You can then try the rice trick. You may have seen some variations of this online, such as YouTube videos or elsewhere. Dont connect it to a computer or try to charge it, either. This is one of the p. Turning the phone on could damage it further if water has indeed penetrated to the internal components. Refunds. Again, similar to the above step, keep aside this container/packet for at least 48 hours. Ideally, the LCI should be silver or white. Maybe you lose track of your phone at a party. Now, put back the SIM card into its tray and put the tray back into the iPhone. Get free shipping, a 14-day price lock, and our highest price guarantee. For best results, make sure that the back of your iPhone is dry before you place it on your Qi-certified charger. According to Apple, that means the iPhone 11 can withstand being submerged in six feet of water for up to 30 minutes, while the iPhone 11 Pro and Pro Max can be submerged in 13 feet of water for 30 minutes. The dilemma in action arises since turning off the device requires unlocking the water-damaged iPhone for a brief stint, which imposes the doubt that doing so would short the circuitry and cause permanent damage to the device. However, Apple's been taken to court a couple of times over these claims, whereby new iPhones were ruined or broken when exposed to water, so . An LCIwon't activate because of humidity and temperature changes that are within the product's environmental requirements. Don't insert a foreign object, such as a cotton swab or a paper towel, into the Lightning connector. If that patch is white, or white with a pattern, with some iPhone models, then the device has detected no water damage. If not when you are out in a barely sprinkling situation you will be in the same spot. Learn how to troubleshoot and fix this issue so you can start downloading again. Then gently tap it against your hand to remove excess water. iPhones only have a limited amount of storage. Luckily, even if your device has gone for a swim, water often isnt a death sentence for your iPhone. I have never had my screen replaced, I have never submerged my phone under water, sure ive accidentally got a few drops on my screen but never nothing major. We repeat. The indicator's colour is normally white or silver, but when it comes into contact with water or a liquid containing water, it will turn fully red. Use a flashlight to look into the SIM tray. So, to check if your iPhone has water damage, follow these steps: How to tell your iPhone is water damaged? Feb 10, 2021 5:58 PM in response to Rob_Kt. ", Aug 17, 2021 10:03 AM in response to Irakli1202. If you are a person having had a near-unavoidable encounter with water, one of the things to fix your water-damaged iPhone is to pick it up and shake it. Generally speaking, the very first thought people usually have as soon as their iPhone (or iPad or iPod Touch) comes in contact with water (or any other liquid) is whether they should turn it off or leave it as is. iPhone 11 Pro Max Posted on Apr 21, 2021 12:44 PM Reply Me too (39) The device has been tested to the point that it is relatively intuitive. The most likely cause is if there is too much water vapor in the air. All iPhones, iPad 9iPad Mini 6iPad 8iPad Air Looking for an alternative to the Gazelle trade-in program? Plus, normal wear and tear can leave your phone more vulnerable than it once was. Something gets spilled on it, seeping into the internal components. After you have pat-dried and switched off your phone, the next thing you should do is remove the SIM card along with the SIM tray. The iPhone's speakers are not working - no sound. Your iPhone started suddenly to overheat. Does Apple know the LCI sticker is red it indicates the phone under direct sunlight shade. 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