When social media content from employees reach 561% further than official company channels and receives 800% more engagement, there’s no question as to whether social media in the workplace is valuable — it’s just a question of how. Thus, rather than policing their social media presence, encourage employees to utilize it productively. His research interests cover the study of how the firm's portfolio of IT capabilities affects organizational capabilities and firm performance, and the development of PLS-PM in the field of IS. Social media in the workplace can be a valuable tool for businesses. How does the usage of social media in the workplace affect team and employee performance? Irresponsible comments and posts quickly get viral and can destroy the organization's image in seconds. Wouldn't it be a mistake to think that social media in the workplace are always being used for personal reasons? It can create envy among peers. To start, you should aim to achieve three goals with your social media policy: Your organization can acknowledge exemplary achievement in social media platforms. We use cookies to help provide and enhance our service and tailor content and ads. Yi Wang is Full Professor at the School of Business Administration, Southwestern University of Finance and Economics, China. She received her B.S. Google Scholar databases. Now it’s a critical part of the way people communicate and a key part of how work gets done — from corporations to goverment. Her current research interests include IT business value, and impact of mobile technology applications on organizations. So if you’re looking to create standards on social media in the workplace, here are some best-practice tips: 1. One can also use those posts to annoy and mock people in the office. Leadership SMART Goals- Tips and Examples, 9 Best HR Career Options You Should Consider Next, Modern Workplace: Components and Practices, Diversity Hiring: 7 Effective Ways For Recruiting Diverse Employees, SMART Goals For HR professionals- A Quick Review With Examples, Workplace Harassment- Its Types and Ways to Report, Gig Workers: Who are they and the Benefits. Here, Use of Social Media in the Workplace- Advantages and Disadvantages. And, almost half of them would not work with an organization that banned its use. Reducing social media use can help stem (but not eliminate) the risk of employees using social media as a forum for discrimination or harassment. The future of business is a networked future. Some estimates report that misuse of the in… How does the usage of social media in the workplace affect team and employee performance? Social media can create learning opportunities for employees, expanding knowledge, and developing personal skills. Findings: “Employees’ use of the Internet, particularly social media, has resulted in productivity problems in the workplace. For the same, we actively search for new ways to become more efficient and agile. To address this cutting edge and up-to-date research question, we ran a quasinatural field experiment, collecting data of two matched-sample groups within a large financial service firm in China. He currently serves as Associate Editor for Information & Management, European Journal of Information Systems, and Decision Support Systems, as member of the Editorial Board of the Journal of the Association for Information Systems, and as Guest Editor of Decision Sciences. The keywords were . Qi can be contacted at [email protected]. There are many 'what ifs' and 'why not' in this debate. Yang Chen is Full Professor of IS at the School of Business Administration, Southwestern University of Finance and Economics, China. We find that work-oriented social media (DingTalk) and socialization-oriented social media (WeChat) are complementary resources that generate synergies to improve team and employee performance. He received his Ph.D. in Finance and Decision Sciences from Hong Kong Baptist University, China. When workers know they are valuable and have positive connections in their company, they are more likely to stay. Social media profiles are a great way to connect to your prospects and customers. Market research, brand awareness, lead generation, relationship building, customer service… the list is pretty much endless.Social networks, sometimes called “relationship networks,” help people and organizations connect online to share information and ideas… Can smart work bring success? Collaborate with us to provide your employees an engaging and rewarding experience. Thus, business managers should be able to maintain a fine balance between encouraging social media for more productivity and addiction. We come across so many different articles across social media about how to be a better leader, team member, etc. Again, 60 percent believe that social networking supports the decision making process, helping them collaborate, share ideas, and solve problems. This research explores how social media influence team and employee performance. Reduced Employee Relations. According to the Pew Research Centre in 2014, 77 percent of staff reported using social media in the workplace. Some 42% of these workers disagree that social media is a distraction. Social media allow creation of specialty recruiting sites for specific industries. It can easily convey your company culture and can attract talents who will blend in well. Other social media platforms including Youtube and Whatsapp also have more than one billion users each. Social media can be a powerful communication tool for employees, helping them to collaborate, share ideas and solve problems. It will strengthen their confidence and happiness and make them feel valued. Her current research interests cover enterprise social media's effect on employee behavior. Don’t ban access completely Such appreciation allows employees to improve communication and helps to create cohesiveness in teams. As the social media explosion continues, companies can legally guide employees regarding the boundaries of acceptable conduct. ScienceDirect ® is a registered trademark of Elsevier B.V. ScienceDirect ® is a registered trademark of Elsevier B.V. Impact of the usage of social media in the workplace on team and employee performance. But, it’s a fact that social media properties do dominate the front of the search engine result pages for brand names. It is the simplest way to encourage contact between workers and help exchange thoughts and improve interaction at work and home. Check how to devise an effective strategy to ensure a happier and productive workforce. Other than these, there are music streaming applications, and audio services based on the internet, to name a few. Dr. Mintz is Professor Emeritus at … We come across so many different articles across social media about how to be a better leader, team member, etc. A significantly smaller percentage of workers whose employer has a workplace social media policy log on while at work to take a mental break or connect with friends and family. Platforms such as Twitter and Facebook have been commonly considered successful places to create deeper connections with consumers or partners. For any related queries, contact editor@vantagecircle.com. Jose got a Ph.D. in Business Administration (with concentration in IS) from University of Granada, Spain. 5 Easy Ways To Influence Strong Organizational Commitment. A workplace social media policy should clearly prohibit disclosing confidential company information. They took a sample size of 39,112 employees. He received his M.B.A. from Sichuan University, China. Which means, social media profiles indeed have the power to rank in the top 10 results. So, to help you regulate social media abuse in the workplace, we've written this guide. Allowing employees to take short breaks for social networking throughout the day will boost mood, which will potentially increase employee engagement. Social media can create learning opportunities for employees, expanding knowledge, and developing personal skills. It is despite the fact that huge numbers of businesses ban the use of social media in the workplace. social media in the workplace, or . If you ban it, employees will anyway find a way to access their social media profiles (through their mobile phones.) Jose is also Instructor of PLS-PM at the PLS School. It can drag down employee morale and, therefore, the organization's efficiency. Other problems with social media in the workplace include defamation of your business, cyberbullying, and issues that concern the invasion of an employee's privacy. It allows people to share information, ideas and views. How has smart working changed? Jose Benitez is Full Professor of IS at Rennes School of Business, France. Qi Song is Ph.D. Student of IS at the School of Business Administration, Southwestern University of Finance and Economics, China. Similarly, recognizing your employees for their efforts over social media can make them feel valued and appreciated. A Complete Guide to Decoding and Driving Employee Engagement. Encouraging employee use of social media in the workplace can be a good recruiting tool as so many devote a substantial amount of their daily time to various forms of the activity. There are so many examples of social media fails that got people fired and have ruined corporations. A huge amount of time would be lost if workers are permitted to access social media in the workplace. 54% of these workers agree that social media breaks help them recharge at work. © Vantage Circle. Her research has been published in Internet Research. Here are some of the reasons employers have used as rationale to ban social media use in the workplace. The problems with social media. Among the 18 to 24-year-olds, 5% see social networking as an 'entitlement.' To do so, however, they … If they share insightful articles and videos, and demonstrate how much they enjoy their work, it will improve the employer brand. She was involved with media relations before shifting her interest in research and creative writing. Many of us log on to social media for a sense of belonging, self-expression, curiosity, or a desire to connect. This complementarity improves team and employee performance. The Impact of Social Media in the Workplace Pros and Cons. Download our step-by-step guide to devise an effective strategy to ensure a happier and productive workforce. It can help your employees to feel happy, loyal, and satisfied, resulting in increased productivity. This article is written by Susmita Sarma, a digital marketer at Vantage Circle. Will the employees be permitted to use social media at work at all? Qualitative study of a large financial service firm in China. Coworkers can use social media to … Pros to Banning Social Media Use at Work. His research has been published in top IS journals such as MIS Quarterly, Information & Management, European Journal of Information Systems, Journal of Information Technology, and Journal of Business Research. Such channels may include Internet forums, online profiles, podcasts, blogs, photos and video, text and instant messages services. Jose also holds the COVIRAN-Prodware Chair of Digital Human Resource Strategy at the University of Granada, Spain. LinkedIn is such an excellent professional networking site that can create a lot of positive buzz about your company. work distraction. Yi can be contacted at [email protected]. He is the Managing Director of All in Pay Network Service Co., Ltd. Sichuan Branch. It is a relevant but debatable topic. She received her Ph.D. in Finance and Decision Sciences from Hong Kong Baptist University, China. Social media policy for the workplace; #Yourefired: Dismissals of employees due to social media usage; Social media and employment: The new business risk (This article is provided for informational purposes only and not for the purpose of providing legal advice. His current research interests include the interface between social media and human resource management. It can be anything from outstanding performances, job anniversaries to welcoming new recruits. So that’s 7.5 hours a week, over 30 hours a month and 390 hours wasted a year! If you don't have proper protection, accessing social media in the workplace may be a significant risk. It may be about possessing a new house, a new car, or a new piece of jewelry. It can annoy your clients and bring massive public outrage against you. 93, No. You can refer to before allowing your employees to use it. There are distinct advantages to allowing — and even encouraging — employees to use social media sites while at work. 56% of workers who use social media platforms for work-related purposes agree that social media distracts from the work they need to do, with 30% agreeing strongly. Candidate of IS at the Western Business School, Southwestern University of Finance and Economics, China. Pomodoro Technique- What is it and How it’ll help you? Having a friend at work is a blessing, and social media plays a significant role in forming healthy relationships. Blog posted by Steven Mintz, aka Ethics Sage, on September 15, 2017. 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