1st you emailed and asked to change a phone number you entered online incorrectly. I would do business with PondMegastore again. How about apologize and try to resolve issue by phone or email? More About Pond Megastore . Upon checking the usps delivery record, I took it upon myself to search the internet for help and found this company on youtube with lots of cultivars and information. PondLotus.com a Pond Megastore Company - - Rated 5 based on 1 Review "I have a wonderful lotus from you ,love all" I contacted the company three times to ask when I would be refunded, and one week later, I have had no response and no refund. Customer Reviews Pond Plants Online. pond plants. Everything in Pond Megastore's reply to my complaint is twisted to what actually happened. document.write(" "); Not a 9 month lily guarantee. Claim your listing. Purchased water lillies and fertilizer ($31) totaling $269.38 but plants arrived limp almost dead. Proceeding in 'Terms and Conditions' in the checkout is a contract, and by not contacting us you broke that contract agreement. The rep was accusatory and said people ask for money back when they let boxes set on their porch for days, don't plant them properly, or the ducks, turtles and deer eat them. They were helpful over the phone and the order arrived today in a large box. Use RevDex to, Increase visibility and credibility of your review by. Welcome to Pond Megastore! It is a daylight issue not a heat issue. East Canton, OH Ponds Lakes & Water Gardens Maintenance. They have been in the pond for a few days and even though its been a little cooler than normal they look wonderful. }if(SizeManager.check_is_mobile()) { Could you have let it sit in the PO Box until Saturday? 12 yr pond owners here. Hope that helps, Thank you, Zac. NO - planted per video! As stated in multiple pages online our policy the 'terms and conditions of sale' in the online order checkout, The personal efforts made by their staff were uncommon in todays internet enviroment. We have no further offers to make with the customer because this is not covered by a guarantee because of how they documented their own treatment of the live plants which were never cared for because the customer did not understand what to do with them when ordering and mishandled them for days until they were in really bad shape. If not notified we still want customers to report any issues at the first sign of stress or issues so we may help determine a cause to the problem. You have no argument about not understanding how I was to care for this plantI explained in detail my pond (depth, volume, location for sun), my climate, and my concerns on multiple occasions.Furthermore, the statements made to my wife on *** and on here are uncalled forWhile you may not agree with me at the moment, you and your company are in the position of authority over this topicThus, you cannot defer blame to me for following instructionsFurthermore, no matter if a customer is wrong or right, they deserve to be treated with respect and dignityThe first instant myself or my wife showed any sign of not agreeing *** instantly began degrading my wife and belittling us. I spend $300 on plants and tadpoles. Menu Log in Register Forums. They were so nice and sent me a new shipment of plants!!! But these lilies were delivered wrapped in plastic in an unmarked box without any refrigeration or adequate padding hence their almost dead upon arrival status. Metro Area: Canton-Massillon. The plants arrived very large and healthy. Buy Pond Plants, Buy Water Lilies, water garden plants, water lilies, pond plants. }if(SizeManager.check_is_tablet()) { document.write(" "); Out of stock. '5" in diameter . Most compaines would have cut these up into smaller plants but instead I got lots of bonus pups. The husband at first called and was nice agreeing it was planted improperly 8 months prior and AGREED to pay just the cost of the replacement lily ($12) not the full retail price as a replacement. Revdex.com: When I said I wasn't happy with the plants and their nearly dead condition, he hung up on me. Your one-stop shop for health & beauty, toys, household appliances, furniture, computer accessories and much more. The waterlily had large, green leaves and a bud coming on her. Hopefully they offer some online specials there with their information soon as we would like to expand. Discover a huge selection of water garden plants and supplies at Pond Megastore! Fancy blue flowers on the waterlily named Pamela arrived at our door. Submit Coupon for Pond Megastore. Online purchase of water lillies and fertilizer ($31) totalling $ 269.38. About Pond Megastore Sell waterlilies, self and bog plants, lotus, pond supplies, fish, tadpoles, snails, floating and submerged, plants. When the plan arrive the end of June we planted it per instructions in the shipping box. This is an old review however it deserves a response. I fertilized heavily in may per the instructions on their website and the plants bloomed within a week and have continued to do so every day. description. Get Started. The Latest Deal is Up to 25% off True Floating Pond Plants. Email business. Each plant has buds already so I potted them up right away and am looking forward to the results. The new contact us button is very nice as we get quick responses without having to call during business hours. 30ft (9.14m) Wide Firestone PondGard Pond Liner 1.02mm Thickness £20.70 £20.70. I sent a email to them, and they responded immediately. if there is somewhere to upload photos of the plants on Daves garden I will do so as they begin blooming. There are suggested solutions based on what the cause is. Do Not Sell My Personal Information] Choose Options . In less than 1 hour we replied it would be changed on the order. Also in open ponds turtles, deer, muskrats, and a variety of other wild life feed on waterlilies. document.write("
